Desktop Technician

Kforce has a client in Portland, Texas (TX) that is currently seeking a Desktop Technician to support their team.Essential Functions:Technical:
Maintain the hardware and software environment we support
Installation of desktop PC's, printers, and application software in district offices
Provide solutions to software, hardware or configuration problems that arise in the desktop environment
Fully participate in managing daily activities through the use of our ITSM ticketing system and assisting other district support analysts, network analysts, SCADA analysts and other IT personnel as necessary
Analyst will be responsible for the safe and efficient performance of their support duties
A thorough knowledge and practical experience in updating, configuring and troubleshooting PC operating systems (Windows 7 & 10) and Apple iPhones
Technically proficient in updating, configuring and troubleshooting a diverse PC application environment that includes, but is not limited to suites from Microsoft & Lotus
Familiar with use of remote control software for support and maintenance
Soft Skills:
There is a heavy emphasis on candidates who have great soft skills, customer service focus, and are able to maintain a high level of client satisfaction through effective communication and prompt resolution
Must demonstrate the ability 'wear many hats' and possess the mentality to 'jump in and help' when needed
Must have customer service skills and the ability to communicate well with others (customers and team members)
Plant Environment:
This position will require working in and around Plant construction areas and ultimately in and around a Plant that is in production
Safety training is necessary and will be provided
Wearing appropriate PPE will also be mandatory in certain areas
Plant experience is not required, but preferred
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Compensation Type: Hours Minimum Compensation: 0.00 Maximum Compensation: 0.00

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